FEMA IS-20.24: Diversity Awareness Course – 34 Test Questions with Answers

FEMA IS-20.24: Diversity Awareness Course is a free, online training program that provides a comprehensive overview of diversity and its impact on the workplace and community engagement. The course emphasizes FEMA’s commitment to an inclusive work environment and outlines strategies for effectively valuing and optimizing diversity.

Getting the IS-20.24 certificate is especially important in roles where direct, culturally sensitive interaction with diverse communities is essential, like Public Information Officers (PIOs), Human Resources Specialists, Community Liaison Officers or Public Health Outreach Coordinators.

Passing the FEMA IS-20.24 final exam is hard, as it requires a 75% or higher score on the multiple-choice questions. Eventho the exam is open-book, self-paced, and not proctored, finding the correct answers within the 65-page IS-20.24 student material can be challenging and very time-consuming.

To help you prepare and pass the FEMA IS-20.24 test, we have carefully selected 34 common exam questions below. Just click any of the questions, and the accurate answer will be revealed. We source our answers directly from the official FEMA IS-20.24 course material to ensure our answers and explanations are correct.

The 34 most common FEMA IS-20.24 Test Questions

We have collected the 34 most common FEMA IS-20.24 test questions people ask online and arranged them in alphabetical order so you can find the relevant ones easier. Just click on the specific questions below to see the correct answers:

1. According to the U.S. Census Bureau, our population is becoming more racially and ethnically similar. True or False?
2. All of the following are examples of ways that valuing diversity makes the workforce stronger EXCEPT?
3. All of the following are goals of FEMA’s Diversity Action Plan EXCEPT FOR?
4. All of the following statements about self-awareness are true EXCEPT that?
5. An appreciation of diversity helps build relationships that foster __________-based preparedness.
6. Being nice to each other is enough for optimizing diversity?
7. Communities may not take needed actions unless disaster preparedness, response, recovery, and mitigation information is communicated?
8. Culture influences all of the following EXCEPT FOR?
9. Diversity also applies to the different generations in the workplace. Generations may have different?
10. Diversity is generally defined as acknowledging, understanding, accepting, valuing, and celebrating the variety of characteristics that make individuals unique?
11. Diversity is the same thing as equal employment opportunity (EEO) and affirmative action. True or False?
12. Diversity is?
13. During deployment of the disaster workforce, the Federal Coordinating Officer has the sole responsibility for fostering a positive and inclusive culture?
14. Groups with more diverse members are effective at solving difficult problems because they?
15. If you make a cultural communication misstep, the best thing to do is to?
16. In support of the third goal of FEMA’s action plan, FEMA leaders at all levels must recognize that diversity management is a significant part of their role as FEMA’s leaders, and that they are held accountable for sustaining a _________ workforce.
17. Section 508 only effects employees who work with technology and procurement, not employees such as meeting coordinators, content authors, or professional disaster response employees. True or False?
18. Something as simple as the way you introduce yourself can bridge cultural differences and improve understanding of disaster assistance programs?
19. The FEMA Diversity Council Serve as “change agents” focused on creating a “culture of diversity” across FEMA through?
20. The following tips can help you to communicate clearly and concisely with co-workers and FEMA customers EXCEPT?
21. The term “diversity” is often associated with race and ethnicity; however, diversity encompasses both external and _________ characteristics that make each of us unique.
22. The term Gender Identity refers to?
23. Which of the following does not apply to Diversity matters?
24. Which of the following is true of diversity?
25. Which of the following is true with respect to biographical characteristics?
26. Which of the following statements about disability etiquette is FALSE?
27. Which of the following statements about diversity in the workplace is most accurate?
28. Which of the following statements about the census is false?
29. Which of the following statements is true of an organizational policy of valuing diversity?
30. Which of the following statements is true of human capital?
31. Which of the following statements is true of gender diversity in workplaces?
32. Which of the following statements about disability is true?
33. With regard to the defining characteristics of a team, all of the following are true except?
34. Which of the following statements is true of affirmative action in employment?

What should you know about the FEMA IS-20.24 (Diversity Awareness) course?

The FEMA IS-20.24 course, “Diversity Awareness,” is specifically designed to help FEMA employees and emergency management professionals understand and effectively work with people from various cultural backgrounds. Created by the Emergency Management Institute (EMI), this training provides real-world strategies to recognize and respect cultural differences—a crucial skill when responding to disasters. In emergencies, responders often meet people from diverse communities, each with specific needs, values, and ways of communicating. FEMA personnel can better build trust, make everyone feel respected, and ensure fair treatment across all communities affected by disasters.

IS-20.24 focuses on the benefits of diversity in achieving FEMA’s mission, including ways to engage with diverse communities effectively during disaster preparedness, response, and recovery. The curriculum covers essential concepts like understanding diversity, recognizing FEMA’s vision for inclusivity, and exploring practical ways to optimize a diverse environment.

This 1-hour online, self-paced FEMA IS-20.24 course awards 0.1 Continuing Education Units (CEUs) upon successful completion without prerequisites. By completing this training, participants can contribute to FEMA’s goal of promoting a more inclusive and respectful workplace.

Parameters	IS-20.24 course details
Creation Date	1/4/2024
Primary Audience	All FEMA Employees.
Course Objective	This course provides an in-depth look at diversity’s impact on individuals and organizations, outlining strategies to create inclusive, respectful work environments. Participants will learn to define diversity, understand its benefits, and apply FEMA’s Diversity Action Plan principles. The course also explores cultural awareness and equips learners with practical approaches to improve communication and support collaboration across diverse teams.
Duration	1 hour
Available Languages	English
CEUs	0.1
Prerequisites	None

What is the objective of the FEMA IS-20.24 (Diversity Awareness) course?

According to the official FEMA website, the primary goal of the FEMA IS-20.24 course is to enhance participants’ understanding of diversity and its impact in the workplace and in FEMA’s operations. The course guides participants in defining diversity, appreciating its individual and collective benefits, and understanding FEMA’s commitment to inclusion as outlined in its Diversity and Inclusion Plan.

Additionally, IS-20.24 encourages participants to reflect on how cultural differences influence communication and interaction, equipping them with strategies to optimize diversity in their professional environments and in service to diverse communities.

Who is the primary audience of the FEMA IS-20.24 course?

The FEMA IS-20.24 course is designed for professionals involved in emergency management, disaster response, public safety, and government roles. This includes anyone responsible for public interaction during critical events, like hurricanes, wildfires, or other natural disasters. It’s ideal for emergency managers, public safety officers, local and state government employees, and private sector personnel who frequently engage with diverse communities.

The FEMA IS-20.24 course provides practical skills to promote inclusivity and respect, which are crucial for effective communication during emergencies. It emphasizes understanding cultural differences to ensure smooth collaboration with community members and teams. In high-stakes situations, this training helps professionals respond more effectively by valuing diverse perspectives, leading to stronger, more resilient support for affected communities.

What specific jobs require FEMA IS-20.24 certification?

Roles that benefit from FEMA IS-20.24 certification include:

1. Community Liaison Officers
2. Public Health Outreach Coordinators
3. Emergency Shelter Managers
4. Human Resources Specialists in Public Service
5. Public Information Officers (PIOs)

The IS-20.24 certification is especially important for roles that require direct, culturally sensitive interaction with diverse communities. Without this certification, job opportunities in these fields may be limited, as employers increasingly prefer candidates with technical skills and cultural competency. This certification shows that a candidate is prepared to serve all community segments effectively.

What should I know about the FEMA IS-20.24 final exam?

The FEMA IS-20.24 final exam follows an open-book format, allowing participants to reference course materials while taking the test. The exam consists of multiple-choice questions that are randomized to provide a unique experience for each participant. To pass the exam, participants must demonstrate a clear understanding of key diversity principles, FEMA’s diversity and inclusion goals, and strategies for fostering inclusive work environments.

If you do not pass on the first attempt, you may retake the exam as many times as needed at no additional cost.

Where can I find study material for the FEMA IS-20.24 final exam?

You can access study materials for the FEMA IS-20.24 final exam on the FEMA Emergency Management Institute (EMI) website. The course page includes comprehensive lessons, handouts, and additional resources covering topics like understanding diversity, FEMA’s Diversity and Inclusion Plan, and effective communication across cultural differences.

The course material is available in English and includes student manuals and guides to help participants prepare thoroughly for the exam.

For detailed course materials and study guides, visit the official course page: FEMA IS-20.24 Course Materials.

What other FEMA courses should I take after passing the IS-20.24 exam?

After completing the IS-20.24: Diversity Awareness Course 2024, you might consider enrolling in the following FEMA courses to further enhance your knowledge and skills:

1. IS-18.24: FEMA EEO Employee Course 2024
   This course provides an understanding of Equal Employment Opportunity principles and FEMA’s commitment to a fair workplace.
2. IS-19.24: FEMA EEO Supervisor Course 2024
   Designed for supervisors, this course covers EEO responsibilities and best practices for fostering an inclusive work environment.
3. IS-21.24: Civil Rights and FEMA Disaster Assistance
   This course focuses on civil rights laws and their application in disaster assistance, ensuring equitable treatment of all individuals.
4. IS-35.24: FEMA Safety Orientation 2024
   Offers an overview of safety protocols and procedures within FEMA to maintain a secure working environment.
5. IS-37.24: Managerial Safety and Health
   Aimed at managers, this course emphasizes the importance of safety and health in the workplace and how to implement effective programs.

These courses are part of FEMA’s Independent Study Program and are available online. They are designed to build upon the knowledge gained in the Diversity Awareness Course and further your understanding of FEMA’s policies and procedures.