Which of the following is an accurate statement about listening?

An accurate statement about listening from FEMA’s training material is that listening entails much more than just hearing sound.

According to FEMA official material “listening entails much more than just hearing sound. Listening is a voluntary activity that includes interpreting or processing that sound, whereas hearing is a sensory experience that gathers sound waves indiscriminately.” Listening is a voluntary activity that includes interpreting or processing the sound, whereas hearing is a sensory experience that gathers sound waves indiscriminately. For example, the Planning Section Chief needs to listen attentively to situational reports to develop effective action plans.

From the perspective of other personnel, effective listening attributes are highly valued and essential for teamwork and collaboration.

Source: https://training.fema.gov/emiweb/is/is242b/student%20manual/sm_complete.pdf

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