Which of the following statements is true about effective communication?

Effective communication is essential before, during, and after an incident, ensuring clarity and accurate information dissemination.

As stated in the FEMA official material “Well-conceived and effectively delivered emergency messages can help ensure public safety, protect property, facilitate response efforts, elicit cooperation, instill public confidence, and help families reunite”, effective communication is critical for coordinating efforts and ensuring that all stakeholders are informed and aligned. For example, during an emergency, clear communication of evacuation orders and safety information is vital to ensure public safety and efficient response operations.

Emergency management personnel emphasize the importance of tailoring communication to the audience’s needs, using clear, jargon-free language, and ensuring the message is accessible to all, including those with sensory disabilities or language barriers.

Source: https://training.fema.gov/emiweb/is/is242b/student%20manual/sm_complete.pdf

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